Privacy Policy
Last updated: April 28, 2025
1. Who We Are
RankOperations ("RankOps", "we", "our", "us") operates the website at rankoperations.com and provides the RankOps SEO audit platform.
Contact: hello@rankoperations.com
2. What Data We Collect
Account data: When you sign up, we collect your email address and optionally your name and company.
Usage data: URLs you submit for auditing, audit results, and keyword tracking preferences.
Billing data: Payment information is processed by Stripe. We store only a Stripe customer ID — never raw card numbers.
Log data: IP address, browser type, pages visited, and timestamps for security and performance purposes.
3. How We Use Your Data
- To provide, operate, and improve the RankOps platform
- To process payments and manage your subscription
- To send transactional emails (audit results, rank tracking alerts, password resets)
- To send service updates and product announcements (you can unsubscribe anytime)
- To detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal data. We share data with:
- Payment processors — to handle subscription billing
- Email delivery providers — to send transactional emails
- Analytics providers — to understand platform usage (aggregated, anonymized)
- Law enforcement — when required by applicable law
5. Data Retention
We retain your account data for as long as your account is active. After account deletion, we delete your personal data within 30 days, except where retention is required by law.
6. Your Rights
You have the right to access, correct, export, or delete your personal data at any time. To exercise these rights, contact us at hello@rankoperations.com.
You can also delete your account from the Account Settings page.
7. Cookies
We use essential cookies for authentication sessions. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect platform functionality.
8. Security
We use industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted database connections, and bcrypt password hashing. No system is 100% secure — if you discover a vulnerability, please email us.
9. Changes to This Policy
We may update this Privacy Policy. We will notify you by email and update the "Last updated" date at the top. Continued use of RankOps after changes constitutes acceptance.
10. Contact
Questions about this Privacy Policy? Contact us at hello@rankoperations.com.